Surveys and Responses - MemberInsight Support Site

Surveys and Responses - What’s going on underneath?

Surveys		Responses
Number of surveys sent based on filters applied.		Number of responses received based on filters applied.
Example: 3143 - That's 38% of your potential recipients Percentage Calculation: 3143 / 8361 = 0.3759 Number of surveys sent based on filters / Number of recipients (found in Settings > Recipients section)		Example: 778 - That's 25% of those who were sent a survey Percentage Calculation: 778 / 3143 = 0.2475 Number of Responses / by Surveys sent

Option to specify time frame, type of survey and department statistics to view in the Dash section.

Find more information about the following 5 sections: NPS Score, Drop-outs, Follow ups, Loyalty Shift and Responses

See the information that was generated as a result of assigning Response Tags to identify areas of improvement.

Quick statistics on the Number of Surveys sent and Responses received.